Service Centre

Book a service today with Etheridge Ford!

The service department is the most crucial part of our business. We understand that clients interact and rely on our Service Department more frequently than they talk to our Sales Team. As such we pride ourselves on having a strong Service Team who has an incredible amount of dealership experience.

Etheridge Ford employs 20 technicians and 2 Auto Electricians. Three of our Techs are qualified “Master Technicians”. This is the highest level of training that Ford Motor Company recognise.

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Etheridge Ford

Etheridge Ford employs 20 technicians and 2 Auto Electricians. Three of our Techs are qualified “Master Technicians”. This is the highest level of training that Ford Motor Company recognise.

  • Steve McIntosh (Ass. Service Manager) - Since 1988
  • Frank Morabito (Ass. Service Manager - Since 1998
  • Noel Wright (Service Advisor) - Since 1987
  • Roger Fantin (Workshop Foreman) - Since 1987
  • Michael Pannier (Workshop Foreman) - Since 1988
  • Steve Poznan (Service Advisor) - Since 1991
  • Shane Creek (Workshop Foreman) - Since 2000
  • Andrew Rutherford (PD Manager) - Since 2000
Etheridge Ford

Apprenticeships

Want to have a career in the Automotive Industry? Etheridge Ford is aware that the next generation are the future and we pride ourselves on helping young adults get a start in the workforce. We partner with the following Apprentice groups:

  • MEGT
  • VACC Auto Apprenticeships
  • Ringwood Secondary College - Ringwood Training VCAL

Ford Vehicle Pick Up and Drop Off Service Including Disinfection Process

The health of you and your family is of utmost importance to Ford. During the COVID-19 period, Ford has now introduced a complimentary vehicle pick up and drop off service for Ford customers. Offer valid until 30 June 2020. *We’ll pick up your Ford vehicle from your specified location and provide you with a Ford Service Loan car (if available). Upon return, your vehicle will be disinfected for peace of mind. That’s what service should be.

Etheridge Ford
  • Complimentary pick up and drop off service
  • Customer vehicle disinfection process
  • Cashless payment
Etheridge Ford
  • Make appointment
  • Book service loan car (If available)
Etheridge Ford
  • Ford Dealerships picks up your vehicle
  • Drop off Service Loan Car, if applicable
  • Disinfect loan vehicle and customer vehicle
  • Drive customer vehicle back to service department
Etheridge Ford
  • Service is performed
  • Dedicated team conducts disinfection
  • Leave disinfection postcard explaining the process on passenger seat
  • Reconfirm payment method and reconfirm return timing
Etheridge Ford
  • Return customer vehicle
  • Disinfect service loan car and customer vehicle
Etheridge Ford
  • Touchless electronic payment via credit card, also can be done at step 4 over the phone.

*Available at participating dealers. Conditions apply. Offer valid until 30 June 2020. Pick Up and Drop Off available within 10kms radius of the dealership address.

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